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Quick Overview

Data Protection
Secure Storage
User Control
Retention Policy

Last Updated

December 2024

Privacy Policy

Your privacy is fundamental to our mission

At PureTask, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our task management platform and related services.

Information We Collect

Personal Information

  • Workspace Information: Company name, team size, preferences
  • Usage Data: Task creation, project collaboration, feature usage

Technical Information

  • Device Data: Browser type, operating system, device identifiers
  • Cookies: Session management, preferences, analytics

How We Use Your Information

Service Provision

  • • Account management and authentication
  • • Task and project creation
  • • Real-time collaboration features
  • • Data synchronization across devices

Service Improvement

  • • Usage analytics and pattern recognition
  • • Feature development priorities
  • • Performance optimization
  • • Bug detection and resolution

Communication

  • • Service notifications and updates
  • • Customer support responses
  • • Security alerts
  • • Product announcements (opt-in)

Information Sharing

We DO NOT sell your personal information

PureTask respects your privacy and never sells, rents, or trades your personal data to third parties for marketing purposes.

Limited Sharing Scenarios

Service Providers

  • • Cloud hosting and storage (AWS, Google Cloud)
  • • Payment processing (Stripe, PayPal)
  • • Email delivery services (SendGrid, Mailchimp)
  • • Analytics platforms (Google Analytics, Mixpanel)

Legal Requirements

  • • Court orders or legal proceedings
  • • Law enforcement requests
  • • Fraud prevention
  • • Security incident investigations

Data Security Measures

Technical Safeguards

Encryption

AES-256 encryption for data at rest, TLS 1.3 for data in transit

Access Controls

Role-based access, two-factor authentication, session management

Infrastructure

SOC 2 Type II certified data centers, regular security audits

Operational Security

Monitoring

24/7 security monitoring, intrusion detection, automated threat response

Training

Regular security training for all team members, incident response protocols

Updates

Automated security patches, regular vulnerability assessments

Your Rights and Controls

Access & Portability

View and download your personal data in a portable format

Correction & Updates

Update or correct your personal information anytime

Deletion

Request complete deletion of your account and data

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] or use the privacy controls in your account settings. We will respond within 30 days.

Response time: 30 days maximum
No fee for standard requests

Data Retention Policy

30 days
Activity logs and session data
2 years
Support communications
5 years
Financial records
Active
Task and project data

Active Account Data: While your account is active, we retain all your task data, project information, and collaboration content to provide full service functionality.

Account Deletion: Upon account closure, personal data is deleted within 30 days, except where retention is required by law (financial records) or for legitimate business purposes (anonymized usage data).

Backup Data: Deleted data may persist in system backups for up to 90 days before complete removal from all storage locations.

International Data Transfers

Data Location

Your data is primarily stored and processed in data centers located within your region (EU, US, Asia-Pacific) to minimize latency and comply with local data protection laws.

Safeguards

  • EU Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Privacy Shield Framework (where applicable)
  • Adequacy decisions by relevant authorities

Data Centers

  • AWS Europe (Frankfurt, Dublin)
  • Google Cloud (Amsterdam, London)
  • Regional CDN providers
  • Compliance with regional regulations

Cookies and Tracking

Essential Cookies

Required for basic website functionality, user authentication, and security features.

Always Active

Analytics Cookies

Help us understand how you use our platform to improve features and user experience.

Optional

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

Optional

Cookie Management

You can control cookie preferences in your browser settings or our cookie management center.

Manage Cookies

Questions About Your Privacy?

Our privacy team is here to help. Contact us with any questions about how we handle your personal information, or to exercise your privacy rights.

+44 20 7946 0958
Mon-Fri: 9:00-17:30 GMT